Accessibility

Our commitment

We want every guest to be able to read our menu, find our hours, and get in touch with us, whatever technology they use to browse.

The standard we hold this site to is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. It is not a target we are working towards. It is a requirement that is checked automatically every time anyone changes this site, and a change that breaks it does not get published.

How that is enforced

Accessibility on this site is a build requirement rather than a review step somebody performs when there is time. Three separate checks run against every proposed change:

• Every page of this site is loaded in a real browser and audited against every WCAG 2.0, 2.1 and 2.2 Level A and AA success criterion that can be tested automatically. There is no list of allowed exceptions and no threshold below which a problem is ignored: a single failure stops the change from being published.
• The code itself is analysed before anything renders, which catches images without alternative text, form fields without labels, buttons without an accessible name, and invalid ARIA.
• Components that only appear in situations a page cannot currently show — a rare state, a menu that opens on interaction — are audited separately, so that markup is not left unchecked simply because no page happens to render it.

On top of the automated audit, every page is checked at a 390px viewport — the width of a common phone — for content that overflows the screen, and for controls smaller than 24 by 24 pixels. Neither is a WCAG 2.1 AA requirement. We check them because on a phone a control that cannot be tapped is a guest who cannot place an order.

What that covers in practice

• Keyboard access. Every page opens with a "Skip to content" link, and the navigation menu on small screens keeps keyboard focus inside itself while open and returns focus to the button that opened it.
• Visible focus. Focus is drawn as a two-layer ring so that it stays visible against both the control and the background behind it, rather than disappearing on darker buttons.
• Reduced motion. If your device is set to reduce motion, animation and smooth scrolling on this site are switched off rather than merely shortened.
• Sticky header. The header that stays at the top of the page is accounted for when the page scrolls to something you have focused, so it cannot cover the thing you just moved to.

What these checks cannot tell us

Automated testing is thorough and it is not complete. It can prove that an image has alternative text; it cannot judge whether that text describes the image usefully. It can measure a contrast ratio; it cannot tell that a page reads confusingly with a screen reader.

So the checks above are a floor rather than a verdict, and they are not a substitute for hearing from the people using this site. If something here does not work for you, we would rather know than assume.

Parts of your visit we do not control

Some things you may do from this site happen on services run by other companies. We do not build those pages and the checks described above cannot reach them:

• Online ordering and payment. Placing an order takes you to Toast, where the ordering and payment steps happen on Toast’s own site under Toast’s terms.
• Gift cards. Gift cards are bought from a separate storefront run by another provider.
• The anti-spam check on our forms. Our contact and Burger Club forms use Cloudflare Turnstile to tell people apart from automated abuse.

If a barrier on one of those stops you completing something, tell us anyway. We can raise it with the provider, and we would rather hear from you directly than have you give up on the order.

Tell us about a barrier

If any part of this site is difficult or impossible for you to use, please tell us. It is useful to know which page you were on and what you were trying to do, and if you can, what browser or assistive technology you were using — but a message that only says "the menu page does not work for me" is worth sending.

You can reach us through our contact page, or by phone during opening hours. If you cannot use the form, the phone number is on that page and on every page of this site.